Taking Uber Ride is becoming smoother and easiest experience as compared to the taxis services of former times. They have the transparent pricing policy for every ride and passengers are not required to deal with cash anymore as different payment modes and options are added in the taxi booking application of Uber. Uber Customer Service moreover, the availability of rides in a larger number of cities and areas, makes Uber the best choice when it comes to enjoying taxi rides for the daily commute. For complaints and queries, Uber has the best customer support team that responds promptly to the queries and puts all their efforts in solving the queries within a specific timeframe.
You can even rate the ride and driver via its Uber App and this leads to great accountability for all other passengers. Apart from this, Uber has several options to contact the Uber Customer Service Team for any question related to rides, taxing booking and even for Uber Eats Restaurants. Although Uber Rides usually happen without issues and problems, there are events when you or the driver may experience issues and concerns which you may want to share with Uber Customer Service. So, here are few ways to contact the Uber Customer Services to get your problem solved.
Uber Customer Service: Uber Phone Support
The very first and common method to reach the Uber Customer Service is via your phone. You usually use the Uber App to book rides and now you can use the same application to get the customer support from Uber. Uber offers phone support to all its passengers. But the phone number available on the application is for emergency only and hence it is referred to as critical safety response and you can reach the Uber Customer Service by calling at 800-353-8237.
Uber offer 24/7 live customer support at this phone number, but it is suggested that you must always prefer calling at this number during emergency events only to get prompt resolution. For general queries and issues, you must look for other options to contact the customer support team. You will never face any problem when taking Uber rides and hence no emergency situation will arise when you need to call at their phone support number.
For all non-emergency and general queries, passengers choose the in-app support services from a live executive. But again, the in-app support must be routed when required. Uber is equipped with a huge team of professional representatives that can help you get resolution for all your non-emergency queries related to the trips that you have taken earlier or intending to take in the future. In order to access the In-App Support, passengers are required to follow a few simple steps.
- Visit the Uber App and go to the “Help” menu of the application
- Now you have to select the trip in which you have faced issues or need help
- Now choose the relevant help topic for which you want to enquire
- In the suggestion box, you need to write your query and wait for 24-48 hours for the response from Uber customer service team.
Help Portal of Uber
If you are having any query related to taxi booking or want to know more about Uber App, then the best way to get the support is from the Uber Help Portal. It is the best place to get all information that you want about the taxi booking app and their services. You can reach the help portal of Uber by visiting the page at help.uber.com. Upon reaching the page you will find a variety of help topics related to account and payment options, guide to Uber, singing up, accessibility and more.
In every help topic section you will find the option to contact the Uber Customer Service team when needed. Remember, you have to sign up first to communicate with the Uber Customer Service Team via Help Portal.
The last option to access the Uber Customer Service is via social media platform like Instagram, Twitter and Facebook. You need to know that this is not the appropriate way to get assistance or help for any specific queries as the support team have no access to your Uber account info on social media and hence the support service may be compromised.
But, social platform is the efficient way to make the Uber aware about the general issues within the application or the company. Uber Customer Service Team would take it as feedback and update the application or offerings of company accordingly. You can make your voice heard through social platforms. The social platforms are also useful for sharing the newly launched Uber Coupons that other passengers may use for their rides to get discounts.
Uber is the best taxi booking application that comes with many advanced features to make your daily commute smoother and comfortable. To make your rides even more comfortable and cheaper CouponsCurry brings to you the latest Uber Promo Codes, Coupons and Cash Back Offers.
So, before booking your cab on Uber App ensure to check the site for latest coupon deals, cash back offers and promo codes for Uber Eats.