Author: wowteam

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Blockchain in HR: Use Cases, Challenges & Benefits

What strikes your mind when you hear word Blockchain? Undeniably, It’s bitcoin, the best-known cryptocurrency, for which the blockchain technology was invented and still survives. However, with time, the technology is eyeing a landing in different industry verticals, making it accessible into almost every organisation’s operation. Blockchain is poised to create $3.1 trillion in business […]

5 Workplace Strategies for Employee Engagement

Improving employee engagement can boost staff satisfaction, happiness and give your business more efficient and productive workers. But it takes diligent research and effort to boost employee engagement. Some businesses offer perks like a wellness room or cold coffee on tap. Staff is likely to appreciate the benefits and get motivated to work harder. Another […]

How to choose best call center software for your business?

Most call center executives, supervisors, and leaders realize the importance of having a call center software that meets today’s customers’ needs. Forrester’s analyst has mentioned that voice is the most preferred channel, used by 73% of the callers to address their concerns, raise their queries, or seek assistance from the customer service reps. Are you […]

What is Inbound Customer Service and How to Manage It

Most business owners are familiar with the concept of inbound marketing. The goal is to become a valuable resource for your target market. Businesses use educational content to gently lead consumers to the conclusion that their product is best. It’s far more subtle and effective than a pushy sales routine. Many businesses believe that the […]

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