Aligning RevOps and Product for Expansion Revenue

In today’s hyper-competitive SaaS and B2B markets, aligning revenue operations (RevOps) and product teams isn’t just a “nice to have” — it’s a mission-critical strategy for unlocking expansion revenue. As customer acquisition costs continue to rise, more companies are recognizing the value of tapping into their existing customer base for upsells, cross-sells, and renewals. To […]

Exportable, Portable Data: Winning Enterprise Deals

In the fiercely competitive landscape of enterprise technology, one attribute that consistently tips the scale in favor of a vendor is the ability to provide exportable and portable data. For large organizations evaluating new platforms, the implications of data freedom are far-reaching. The confidence that comes with having control over data, even outside the confines […]

AI A/B Tests: Measuring Quality Beyond Clicks

As artificial intelligence (AI) continues to permeate digital experiences, product teams are increasingly turning to A/B testing to evaluate AI-driven features. Traditional metrics like click-through rates (CTR) and conversions have long been used to assess performance. However, when it comes to AI systems—especially those that generate content or make context-sensitive decisions—these measures often fall short. […]

Measuring Brand in a Performance-Obsessed Org

In today’s digital-first economy, performance marketing metrics reign supreme — clicks, conversions, cost per acquisition (CPA), return on ad spend (ROAS). They’re real-time, tangible, and trackable, all of which make them deeply attractive to organizations focused on measurable ROI. But there lies the challenge: in a performance-obsessed organization, how do you measure the value of […]

Copilot UX: Inline, On-Demand, or Autonomous?

In the evolving landscape of software and digital experiences, the concept of a copilot—a digital assistant that supports users in real time—has gained increasing traction. As artificial intelligence becomes more integrated into user interfaces, companies face a crucial design question: should copilots be inline, on-demand, or autonomous? This choice has profound implications for user experience […]

Design System Debt: Audits and Pay-Down Plans

Design systems are the backbone of cohesive, scalable, and efficient user interface execution. As teams grow, products evolve, and requirements shift, design systems can become bloated, inconsistent, or outdated. This phenomenon, known as design system debt, poses significant challenges to both design and development teams, often impacting productivity, user experience, and code maintainability. Addressing design […]

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